Cookie Policy

Cookies are small text files placed on your device when you visit a website. They allow the site to remember your actions and preferences (such as login, language, or theme) over time, so you don’t have to re-enter them every visit.

We use cookies for the following purposes:

Strictly necessary

• Allow you to navigate the site, use forms, and access secure areas.
• Remember information you’ve entered on enquiry or booking forms during a session.

Performance & analytics

• Understand how visitors use our site so we can improve navigation and content.
• Measure the effectiveness of our marketing campaigns.

Functionality

• Remember your preferences such as preferred clinic or cookie consent choice.

Marketing (only with consent)

• Show you relevant offers about our treatments on third-party platforms such as Meta or Google.
• Limit how often you see the same advertisement.

Some cookies are set by third parties we work with, such as Google Analytics, Meta Pixel, YouTube embeds, or chat widgets. These third parties may use cookies to deliver their service or to measure performance. They are governed by their own privacy policies.

Most browsers let you view, manage, delete, and block cookies. You can usually find these controls under “Privacy” or “Settings” in your browser. Helpful guides are available for Chrome, Firefox, Safari, and Edge.

Please note that disabling certain cookies may affect parts of our website that depend on them — for example online booking flows or live chat.

We may update this Cookie Policy from time to time. The “last updated” date at the top of the page reflects the most recent change.

For questions about cookies, please visit our contact page.